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‎03-16-2017 01:19 PM - edited ‎03-16-2017 01:20 PM

HP Recommended
Product: Officejet Pro 8740
Operating System: Microsoft Windows 10 (32-bit)

Hi! 

 

I tried to set up the scan to email function on my computer but kept failing. I used every possible way posted in the forum to try to make it work. Please help me with this issue! I am pretty sure the SMTP server and port number I entered are correct. However, the system kept showing that the test did not go through.

2 REPLIES 2

‎03-16-2017 02:49 PM

HP Recommended

Hi,

 

Are you using Gmail ? If yes, please check the following post

 

    https://h30434.www3.hp.com/t5/LaserJet-Printing/Scan-to-email-using-gmail-as-SMTP/td-p/5388877

 

Regards.

BH
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‎03-16-2017 02:58 PM

HP Recommended

Thank you so much for your response. I have followed the instruction, but it still doesn't work. Do you have any other suggestions?

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