Unlock Admin Privileges on HP8620 Printer

[Chakra50]

I am using above printer with Mac OS Sierra.

I had change my Wirless network and cannot use printer in Wireless mode as Administrator is locked.

I need help in unlocking the same. I can temporarily use USB to print, but I have other users who use wireless for printing.

Please help.

Partha Sarathy 

[Dvortex]

Hello, @Chakra50 – Hope you are well 🙂

Thank you for engaging in HP Support Forums. I am glad to be of your assistance!

I understand your printer is asking for an administrator password. Is the printer connected to the network already? If so, let’s try to fix the issue by following the steps mentioned below:
 

• Obtain the IP address of the printer – You can touch the “wireless” icon on the printer control panel to get the IP address.
• Type the IP address on your web browser to obtain the printer EWS page on your computer.
• Now go to the Security Tab - Administrative Settings.
• Uncheck the "Control Panel Lock".

If the issue persists, then we will have to completely reset the printer. I am sending you a private message to perform the reset on your printer. Please click on the mailbox icon at the top-right corner to access your inbox.

Please let me know if this resolves the issue, or if you require further assistance.

Cheers 🙂

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