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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-11-2015 10:02 AM - edited ‎11-11-2015 10:07 AM

HP Recommended
@colsearle wrote:

 The solution that worked for me:

 

1. Start - Run or Win+r  - type in "printmanagement.msc" or "printui /s /t2" and open the program
2. Scroll down to [Custom Filters] "All Drivers" or "Print Servers -> (Your Computer) -> Drivers"
3. Delete all Hp printer drivers from old (and current) installs.

 

 You may have a different kind of box appear after running printui /s /t2 but basically it's just a case or removing the old driver. 

 

 Print Management can also be found in Control Panel > Administrative tools > Print Management in Pro versions of Windows.

 

 Retry the installation.

 


THIS WORKED AND IT IS THE ONLY THING THAT WORKED. I HAD ESCALATED ALL THE WAY UP THE HP FOOD CHAIN TO A SPECIALIST AND EVEN RECEIVED A NEW PRINTER UNDER WARRANTY AND NOTHING WORKED UNTIL THIS. THIS IS THE BONAFIDE ANSWER AND ALL OTHERS ARE A COMPLETE WASTE OF TIME.

 

BRILLIANT AND SIMPLE AND CORRECT.

 

SO GRATEFUL I HAD TO SHOUT!!!!!

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‎11-11-2015 10:04 AM - edited ‎11-11-2015 10:07 AM

HP Recommended

See nearby post

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‎11-11-2015 05:51 PM - edited ‎11-11-2015 05:54 PM

HP Recommended

Nice when it works isn't it 🙂

 

I think I had been chasing it on and off for the last 10 years.

 

http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Error-0x000003eb/td-p/1331373

 

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‎04-26-2016 09:19 AM

HP Recommended

I am getting the error  0x800f020b trying to update my driver for a wireless HP printer. Reading up on the error it says that I have to be connected to the device to update. I am connected wireless but its a work printer so I cannot connect by USB. What can I do?

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‎05-12-2016 12:37 AM

HP Recommended

Worst product I've ever purchased in 20 years. Software won't load. Keeps crashing computer. Big mistake buying this.

HP sucks

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‎05-12-2016 12:39 AM

HP Recommended

Why does HP continue to put out such crap?

 

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