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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-04-2017 04:41 PM

HP Recommended
Product: HP OfficeJet 4650
Operating System: Microsoft Windows 10 (64-bit)

I am experiencing a narrow, vertical line, from top to botttom on the left side of a copied document, when using the top document feeder of my OfficeJet 4650 printer; the line does not appear when coping material using the flat bed feature. This problem came on suddently after having copied several documents within the last 24 hours. The vertical line apears about 2 inches from the left side of the copied sheet.

 

I have run the print head cleaning and alignment programs and rebooted the printer to no avail;  appears to be a dirty hardware problem.

 

1 REPLY 1

‎04-04-2017 10:50 PM

HP Recommended

The troubleshooting steps in the document here may help resolve the black line when copying from the ADF.  Clean the thin strip of glass to the left of the main bed.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

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