• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-16-2013 12:51 AM

HP Recommended

Hello,

 

I have problems with updating the firmware repository on my Web Jetadmin. When I try to get the latest firmware as described in the guide "UPGRADING FIRMWARE using HP Web Jetadmin", I get the following error: "An error occured while getting the list of images from www.hp.com: The remote server returned an error: (404) not found.. Please check your internet setting."

After analysis of log files of proxy server I found the cause for the error. Web Jetadmin try to get the file pfirmware.glf from ftp.hp.com/pub/networking/software/pfirmware. But the file doesn't exist in this path, when you use filezilla to manually download the file. Does any know where to find the actual pfirmware.glf?

1 REPLY 1

‎08-16-2013 12:45 PM

HP Recommended

>Web Jetadmin try to get the file pfirmware.glf from ftp.hp.com/pub/networking/software/pfirmware. But the file doesn't exist in this path

 

The above ftp directory exists but not that file.

ftp://ftp.hp.com/pub/networking/software/pfirmware/

 

Another thread where it mentions that missing file:

/t5/Print-Servers-Network-Storage/WJA-10-2-Firmware-Import/td-p/1109050

 

This document points to that ftp site:

http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c01943164/c01943164.pdf

 

And this web page:

http://www.hp.com/go/wja_firmware

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.