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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-27-2017 07:07 PM

HP Recommended
Product: C9364wn
Operating System: Microsoft Windows XP
I have been using non hp cartridges for 5 years with no problems. Now suddenly I'm getting this error message "Print cartridge in right stall not supported"
1 REPLY 1

‎02-28-2017 08:57 AM

HP Recommended

The troubleshooting steps in the document here may help resolve the cartridge error on your Photosmart d5060 series printer.  If you have an empty cartridge that worked previously you might also install it and see if the same error occurs.  If so there may be a failure of the printer interconnect with the cartridge.  If not I would suggest contacting your supplier for a replacement.


Bob Headrick,  HP Expert

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