WPA2 support on Officejet Pro 8600

[Dan0904]

Hi.  Installing a brand new OfficeJet Pro 8600.  It appears as if WPA2 security is not supported for the wireless conenctivity?

Is this really the case, hard to believe.  

[banhien]

Hi,

This is from Appendix D of its manual:

Overview of security settings
To help improve the security of the wireless network and prevent unauthorized access, the printer
supports many common types of network authentication, including WEP, WPA, and WPA2.
• WEP: Provides security by encrypting data sent over radio waves from one wireless device to
another wireless device. Devices on a WEP-enabled network use WEP keys to encode data.
If your network uses WEP, you must know the WEP key(s) it uses.
• WPA: Increases the level of over-the-air data protection and access control on existing and
future wireless networks. It addresses all known weaknesses of WEP, the original native
security mechanism in the 802.11 standard. WPA uses the Temporal Key Integrity Protocol
(TKIP) for encryption and employs 802.1X authentication with one of the standard Extensible
Authentication Protocol (EAP) types available today.
• WPA2: Provides enterprise and consumer wireless users with a high level of assurance that
only authorized users can access their wireless networks. WPA2 provides the Advanced
Encryption Standard (AES). AES is defined in counter cipher-block chaining mode (CCM) and
supports the Independent Basic Service Set (IBSS) to enable security between client
workstations operating connected wirelessly without a wireless router (such as a Linksys
wireless router or Apple AirPort Base Station).

It does support WPA2.

Regards.

[Dan0904]

Perhaps that is what the documentation states, but in typical HP fashion, the actual functionality doens't match their documentation.

The printer will not conenct to a WPA2 encrypted network.  Either via the auto wireless setup from the panel, or via the Win7 software.

If I change my wireless config to WPA, it connects immediately.

When I switch it back to WPA2, it fails.

Unless this can be fixed, I will be sending it back and will never buy a HP printer again.

[TomBombadil]

Has this issue ever been raised to HP? I have the same issue -- I can only connect wirelessly to the printer if WPA is selected on the router. If WPA2 is selected, the printer cannot connect, though my other wireless devices connect flawlessly.

[sabretooth04]

Reset the printer back to its Default Settings following the manual.  Power off router and printer.  Power on router, wait 2 mins.  Power on printer and attempt to connect.  If no joy, hard reset the router itself back to its default settings and reconfigure it back.  Now try.

[R_G_R]

I just saw another answer that might or might not apply. On the printer panel, instead of selecting the offered SSID, scroll down and enter it manually. This corrected the "invalid password" problem. It implied that it permitted WPA2 connectivity. I haven't had a chance to test it yet because my printer is in use. Good luck.

[TomBombadil]

I wish I understood this better. I just switched my household wifi to use WPA2 (because Apple's iOS 6+ works better with it than WPA) and was prepared to hook my HP printer up to wired Ethernet to avoid its problem with WPA2, when I decided to try it again on WPA2 wirelessly. And it worked just fine. I didn't reset the printer. It just worked where it didn't work before.

[Nigel_Day]

Just tried to follow all the previous instructions to get my brand new 8600 to accept WPA2 but I cannot get it to work. Please can somebody explain again how to get the printer to accept WPA2 ?

[AlSanchez]

I recently purchase this printer and found a way to set it up via WPA2.

1. Select Wireless Setup Wizard

2. Select Continue

3. Instead of selecting your network name even if it shows it, scroll down to:  "Enter new network name"

4. Enter your network name exactly as it apears on the list.

5. Enter the WPA2 passoword

6. Should sucesufully connect.

This worked for me so I hope it works for eveyone else!

[rarebear-nm]

Like many others I have had no joy in connecting a new HP 8600 to a wireless router via WPA2 -AES.  The wireless is a Cisco-Meraki access point.  Every other device on the campus has no issues connecting with these access points, only HP printers.  I have spent abaout five hours with HP tech support without any luck.  Most of their techs wanted to blam the AP!  I have tried all of the tricks posted in this thread so far without any luck: default resets, direct entry of SSID, etc.  It always tells me invalid passphrase.  I know the passphrase is correct.  Does anyone have a solution or real idea what's going on with these HP printers?