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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Those instructions are exactly right.  But, there's one clarification on step 5;  The Title of the field in which you enter your password is still WPA, but it will accept your WPA2 password and connect.

HP Recommended

I have just purchased a new HP 8600 with the intention of placing it on my Cisco/MerakiWLAN.  I am running into the same issue using WPA2-PSK and no matter how many attempts I have made to 'format' or 'hit next' the printer will not recognize teh WLAN.

 

Has anyone found an answer to this?  If not, I will be returning the printer and will be purchasing another that specifically states WPA2 compatability.

 

Thanks

HP Recommended
Follow the AlSanchez response earlier in the posting. It does work. I do think HP should give better instructions !
HP Recommended

Already had tried that.  Is doent work for the configuration.  I have also connected via ethernet and accessed the internal web server/page and set the system for WPA2 only and saved teh configuration.

 

It still does not work.

 

I am assuming the HP is using a non-standard port to establish the connection and my Cisco gear will not accept the request and see's it as an intrusion.

 

c'est la vie----

HP Recommended

Not sure if people are finding the solution to this problem but there is one. It came courtesy of Jaspreet_Singh on another discussion board (28th Aug 2013). I too have just installed a Meraki wireless AP which only supports WPA2. The printer needs configuring via its Web Interface - that is, connect the printer via cable, identify its IP address and type this into the browser from your PC.

 

You should now have a view of the printer set-up in some detail. 

 

Click on the Network tab and "advanced" (under Wireless 802.11)

Scroll down to the bottom of this page and tick the box that says "In an infrastructure network use 802.11b/g behavior"

Now set up the wireless network with relevant password.

 

Hey presto, it should work now.

HP Recommended

Hi,

 

I just ran into this problem with a Meraki MR12 Access point and this HP printer and the last post fix works. Thanks very much, it was becoming quite tiresome and I would never have though to try that.

HP Recommended

The ignorance of the HP staff is infuriating onthis subject.  WPA and WPA2 each have two flavors.  One is commonly called PSK, and the other called Enterprise.  PSK variation use a pre-shared key or password tha is set up on the devices using the wireless.  Thus, when you configure a printer to use WPA-PSK or WPA2-PSK, you'll set up a password when you create the SSID and also when you attempt to use the SSID from a device, such as a printer or laptop.

 

The Enterprise variations, however, tend to use any pre-existing directory service to allow access.  The most common directory service would be Windows Active Directory via LDAP, RADIUS, or other infrastructure.  When you set up the SSID, you point to your Directory service, and when you ask to use the SSID, you'd use your Windows ID and password.

 

Additionally, the major difference between WPA and WPA2 is that WPA supports something called TKIP, and WPA2 supports TKIP as well as AES encryption.  

 

Since they announced wireless printing, HP has seemed to have focused soley on the PSK aspects of WPA and WPA2, and they've ignored Enterprise entirely.  Which is surprising and extremely disappointing.

 

Most enterprises I've worked with, when they have the option, will insist on using AES only when using WPA2, as it is more secure that TKIP.  WPA2 using TKIP is essentially no more secure than WPA, so why use it? 

 

 

HP Recommended

I tried all kinds of means to connect before I found these simple steps and this worked perfectly.  Thanks for the post.

HP Recommended

@Filelder wrote:

Not sure if people are finding the solution to this problem but there is one. It came courtesy of Jaspreet_Singh on another discussion board (28th Aug 2013). I too have just installed a Meraki wireless AP which only supports WPA2. The printer needs configuring via its Web Interface - that is, connect the printer via cable, identify its IP address and type this into the browser from your PC.

 

You should now have a view of the printer set-up in some detail. 

 

Click on the Network tab and "advanced" (under Wireless 802.11)

Scroll down to the bottom of this page and tick the box that says "In an infrastructure network use 802.11b/g behavior"

Now set up the wireless network with relevant password.

 

Hey presto, it should work now.


Presto indeed.  This is what worked for me!  Thank you!!

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