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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-26-2015 12:02 PM

HP Recommended
Product: HP Photosmart Plu
Operating System: Mac OS X 10.9 Mavericks

I am trying to reestablish wireless connection for my printer.  I changed the router - now to a Netgear.

 

I have used both the PIN as well Push Button.  They are both timing out (it is suppose to be 4 minutes and 2 minutes respectfully), but I'm not getting even through 30 seconds on either before it fails.

 

I have reset the router, reset the printer both to factory defaults.

 

Please help

 

1 REPLY 1

‎12-26-2015 12:20 PM

HP Recommended

Do not use WPS or the PIN method.   Always connect via infrastructure method following the User Guide.

 

Replacing/changing your wireless router try here.

 

http://www.hp.com/global/au/en/wireless/reconfiguring-system-help3.html

 

However if you have a Gateway device, all Gateway devices (modem+router) are terrible for wireless performance and connectivity.   If this does not work, suggest you put that gateway device in full bridge mode and install your own high quality router that YOU have full control over. 

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