• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Hp office jet 7610
Microsoft Windows 10 (32-bit)

I have added the custome size I want (7 x 9.25) for paper I want to print on.  I have saved form.  But when I go to print something on that size paper it does not show up as a choice for paper size.  I have a hp 7610 office jet and Windows 10 operating system on my pc

1 REPLY 1
HP Recommended

@Info4me

 

This answer is meant to give you places to look for the descrepancy...

 

Custom Forms may be subject to the Media type, that is, the kind of paper.

 

For example, if you create a Custom Form from an Index card template, then the Media Type "card" may be attached to the form.

 

The custom form paper size of 7 X 9.25 might print on card paper -- if you try to select Media type plain paper or Photo Paper , you may not see the selection.

 

The same thing might happen if you do not select Tray 1 as opposed to leaving the selection for Paper Source as Printer Auto Select.

 

 

Try creating the form again, select a plain paper style template (ie. Letter) to create the form.

 

When you see a Post that helps you,

Inspires you, provides fresh insight,

Or teaches you something new,

Click the "Thumbs Up" on that Post.

 

Fixed / Answered? Click that post Accept as Solution to help others find Answers.

Dragon-Fur

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.