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- Wavy text on prints Color Laserjet Pro M477fdw

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02-27-2017 04:48 AM - edited 02-28-2017 05:27 AM
I have a brand new Color Laserjet Pro M477fdw on my desk.
Allready made some prints and it looks mo te the text is not sharp. Some lines and text is a bit askew.
It happens on every print I make, but not always on the same lines.
As you can see on the image, the word 'Programma's' on the first print is not straight, but a bit askew. On the second print, it is good.
I use standard 80gram paper and high quality 90gram paper, but there's no difference.
I'm using the standard HP driver installed by MacOS Sierra.
I did clean the printer with the automatic program, but this it not a solution.
How can I fix this??
Edit:
On this forum I read a lot of this issues with the same printer...
I'm going to call HP and ask if they send me a new toner.
I'm not going to buy a new one myself. Not now. The device is just 6 days old.
03-01-2017 02:10 PM
HP did send me 2 new toners. A black one and a magenta one.
Installed them today and the wavy lines are gone. Now it is as it's supposed to be. Great service, HP!
