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‎10-02-2012 12:44 PM

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What happens when a printhead is bad on the HP Officejet Pro 8500 A909n Series Printer?  The other day my printer would not print blue.  It printed this weird color pink with lines through it instead of the color blue that was on the document.

5 REPLIES 5

‎10-03-2012 08:12 AM - last edited on ‎04-19-2016 11:32 AM by HP Administrator

HP Recommended

Hi there, take a look at this support document for instructions on how to troubleshoot print quality issues on your printer. Work down through the suggestions in the order presented http://support.hp.com/us-en/document/c01980797

 

All the best.


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‎08-19-2015 04:14 PM

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My photos are coming out blurry and wet

‎08-28-2015 08:45 AM

HP Recommended

Hi Bsm1123,

 

There are many reasons why you may be experiencing print quality issues but without further details of your situation I cannot provide any suggestions. Please take a minute to review the advice in this post on how to ask the best questions to maximise your chances of getting good quality answers.

 

If you post back with the information suggested I'll do my best to help resolve your problem.

 

Best.


I am an HP employee.
If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.

‎02-18-2017 10:15 AM

HP Recommended

first u can tell the heads are bad by printing a test. 

when doing a print head test the colors will come out with lines and ghsoting ( not a solid color. either clean the heads but reccommend replace them...The print head is the unit that moves back and forth inside of your ink-jet printer when you are producing a hard copy version of your file. Without it, there is no way for ink to transfer to paper. Sometimes the print head gets clogged and dirty and simply needs a thorough cleaning, but in other cases it may be irreparably damaged due to overuse, age, jamming, or other issues, and must be replaced.

‎02-18-2017 10:16 AM

HP Recommended

Yes u can print a demo page too,,,to tell 

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