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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-12-2011 12:22 PM

HP Recommended

I receive an error message "HP CUE has stopped working and closed the program. What is the HP CUE?

2 REPLIES 2

‎12-12-2011 02:33 PM - last edited on ‎04-18-2016 03:49 PM by HP Administrator

HP Recommended

Hi jvolner,

 

HP CUE is related to your printing environment.  You can try to fix it or you can disable it.

I do not know which printing tools depend on HP CUE.

 

The good news is that there is a fix for the issue.  See this link:

http://support.hp.com/us-en/document/c01842836

 

You can disable HP CUE in services:

http://www.ehow.com/how_6886929_disable-discovery-service-listed-services.html

 

I hope this helps.

 

Say “Thanks!” by clicking Kudos Star in the Post that helped you.

Mark a Post “Accepted Solution” to say your issue is solved.

 

Dragon-Fur

‎06-01-2016 05:39 PM

HP Recommended

I  typed "services.msc" into the "Run" box.  Then right click on HP CUE DeviceDiscovery Service, click on Properties, change Startup Type to Disabled, Apply, OK.  Stops annoying popups without affecting other printer functions.

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