What is printer error message oxc19a0042?

[Mike2001]

HP photosmart 5515 error message oxc19a0042 comes up every time

[Ratchet_31]

Hi 

Please follow the steps revert for any clarifications. 

HP Inkjet Printers - '0xc19a0005' Error or Similar Error Displays

This document is for HP Inkjet printers.

An error message with numbers and letters (alphanumeric code) displays, and there is no additional text describing the cause of the error.

There are many variations of alphanumeric codes. Some begin with '0x...' while others begin with a 'B' or 'C.' Your exact error might not be in the example list, but you can still try the troubleshooting steps outlined in this document.

Examples of alphanumeric error codes (where x is any letter or number) are:

B069A414 B3000008 B8000094 B8000170 B3FFxxxx C05Dxxxx C2FExxxx

0xc05d1281 0xc18a0001 0xc18a0201 0xc19ac3ff 0X61011BED 0XC19A003F B06998FC

0xC05dxx 0xC18Axxx 00729Cxx 00729C98 0x610000f6 0x61011beb 0x61011bec

Step 1: Reset the printer

In some cases, removing the ink cartridges and resetting the printer can clear the error message.

1. Turn on the printer.
2. Wait until the printer is idle and silent before you continue.
3. Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.
4. Remove the ink cartridges from the printer.
5. With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.
6. Wait at least 60 seconds.
7. Plug the power cord back into the wall outlet.

    NOTE:

   HP recommends connecting the printer power cord directly to a wall outlet.

8. Reconnect the power cord to the rear of the printer.
9. Turn on the printer, if it does not automatically turn on.
   The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
10. Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
11. Reinsert the ink cartridges, and then close the ink cartridge access door.
12. If you receive a prompt to print a calibration page, do so.
13. If you disconnected the USB cable, reconnect it to the rear of the printer.
14. Try to print. 

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Take care now and have a splendid week ahead. 

[ArickF2]

Hi Mike,

I have added a link below.  Please follow the steps.  It should fix the issue.

This Error is related to HP Genuine Ink.

http://support.hp.com/in-en/document/c01458034

Regards

Arick

Please use the following Disclaimer while posting on HP Forum.

Although I am an HP employee, I am speaking for myself and not for HP.

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