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‎02-24-2017 11:42 AM

HP Recommended
Product: Colour Lasjet Pro MFP M277dw

Hi.  I am printing on HP Laser specific paper 200gm paper.  One of the pictures has a block of black ink, it seems to smudge ink down the page, so I have blotches of black ink down the side of the page after it has printed this image.  Its like the roller goes over it maybe before it is dry then as the roller goes round again it leaves a sploch of ink.  It did it when I printed 4 copies and got worse as each copy progressed so I reprinted just one copy and it did it again.  It doesn't seem to do it when I use just plain white printing paper.

1 REPLY 1

‎02-24-2017 11:52 AM

HP Recommended

When using special paper, did you change the media type? 

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