When printing, some letters in the script do not print, In this case all "l's"

[Ampaw]

Had to email script first, than print for it to print correctly

[Riddle_Decipher]

@Ampaw

Welcome to HP Forums, 

This is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out 🙂

As I understand there are issues with printing certain letters in the script as they do not print the "l's",

No worries as I'd love to help, however, I need a few more details to provide an accurate solution:

Which program do you use to print? did you try an alternate program to check if that works?

While you answer my question, try the below steps:

• Connect the printer directly to the computer if it's over a Wifi and try again.
   
• Perform a basic Reset of the printer and check if it works:

  • Follow these steps to reset the printer.

  • Press the Power button to turn on the product.

  • With the product turned on, disconnect the power cord from the rear of the product.

  • Unplug the power cord from the wall outlet.

  • Wait at least 15 seconds.

  • Plug the power cord back into the wall outlet.

  • Reconnect the power cord to the rear of the product.

• If the product does not turn on by itself, press the Power button to turn it on.
   

• Check for updated drivers
   

• Install an alternate print driver

Let me know how that pans out, 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,