Where do I enter my printer's claim code

[AHF53]

HP Officejet Pro 8600 

[AHF53]

I need to enter my printer's email address.  Where do I do that?

[Echo_Lake]

@AHF53

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

To find your Printer Claim Code, print a Web Services Information page from the printer's built-in webpage.

1. Send a test print job from any device on your network to make sure the printer is connected and can print.

   NOTE: You cannot use Web Services or get your Printer Claim Code if your printer is not connected to your wireless network. A USB connection  does not work.

2. Type the printer IP address into a web browser on any device connected to your network to open the printer's built-in website.

   To find your printer IP address:

   • From the touchscreen control panel: Touch the Wireless icon .

   • From the HP Smart app: Click Printer Settings, and then click Printer Information.

   • From the printed network report: Press the Information button to print an information page.

3. From the printer website, find the Web Services menu, and then click Print Info Page or Print Information Sheet.

4. Find the Printer Code or Printer Claim Code on the page that prints.

   If the information page only has the printer's email address, remove and then re-enable Web Services. A new information page prints with the Claim Code.

5. Add your printer to an HP Smart account using the Printer Claim Code.

   If an Invalid Claim Code or other error message displays, remove and then re-enable Web Services before trying again.

For more detailed steps and troubleshooting options, go to Using the HP printer claim code.
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[JessikaV]

Hello, 

HP Printers - Manage HP ePrint Access for Additional Users

This document is for HP printers that support HP ePrint.

Use your HP Smart account (formerly HP Connected) to manage who can print with your HP ePrint email address. By default, anyone who knows your HP ePrint email address can send print jobs.

1. Sign in to HP Smart.
   If you have not set up an HP account, go to Create and manage an HP account or HP Smart account.
2. Select your printer, if it is not already selected.
3. Scroll down to ePrint Access, and then click ePrint Access.
4. Select an ePrint Access option to manage additional users.
   • Open to Anyone (Default): Anyone one who has your HP ePrint email address can send print jobs.
   • Blocked: User email addresses not authorized to send print jobs with your HP ePrint email address.
   • Allowed: User email addresses authorized to send print jobs with your HP ePrint email address.
   
5. f you selected Blocked or Allowed, type the email address you want to add, and then click Add.
   
6. To remove an email address, click the Remove icon ✖️   next to the email address.
    

JessikaV
HP Support Community Administrator