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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-26-2022 08:30 PM

HP Recommended
Operating System: macOS 12.0 Monterey

Can anyone help me locate a driver for my printer please?

 

HP website tells me I need an older version to run the driver.

https://support.hp.com/us-en/drivers/selfservice/hp-deskjet-3000-printer-series-j310/4066415

 

Thank you for the support!

4 REPLIES 4

‎03-27-2022 02:25 AM - edited ‎03-27-2022 02:28 AM

HP Recommended

Hi @slomojo 

-.-.-.-.---..-.-..-

First download and install the HP Printer drivers for MacOS from the next link:

https://updates.cdn-apple.com/2021/macos/071-46903-20211101-0BD2764A-901C-41BA-9573-C17B8FDC4D90/Hew...

 

Then go to Preferences > Printers then Add the printer, follow the steps from the next video:

https://www.youtube.com/watch?v=s_7N1D_mV8c&ab_channel=AndroidTechPark

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
Waiting For Printer To Become Available on Mac Sequoia/Sonoma/Ventura - Fixed 2024
Waiting For Printer To Become Available on Mac Sequoia/Sonoma/Ventura - Fixed 2024
youtube.com/watch?v=s_7N1D_mV8c&ab_channel=Andr...
Waiting for printer to become available Mac hp Big Sur, Waiting for printer to become available Mac HP 1510, Waiting for printer to become available Mac HP 2021, HP Officejet Pro 8600 Waiting for printer to become available Mac, Waiting for printer to become available CUPS.

‎03-27-2022 09:52 PM

HP Recommended

Thank you for your response. I tried that solution before, but it didn't work for me. Do I need to do this wired in or can I do this wirelessly? I haven't had any luck using the WPS... do I have to have a certain driver or something installed before connecting it wirelessly?

‎03-28-2022 04:54 PM

HP Recommended

Hi @slomojo ,

 

Please do it with a USB cable connected to Mac computer and printer, then try again the steps to Add Printer.

 

 

 

 

* Click on Yes button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.

‎05-28-2024 06:24 AM

HP Recommended

Hi community!

 

SofiaML_0-1716899034859.png If you have any questions regarding this or any other topic, please Click here to create a new post.

SofiaML
HP Support Community

I work on behalf of HP.
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