• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-25-2017 01:03 PM

HP Recommended
Product: Hewlett Packard 3055 Printer
Operating System: Microsoft Windows 10 (64-bit)

How do I stop Windows Update continually installing the same two HP Printer Updates every other day?

 

My Printer works fine.

 

I have deleted my printer and reinstalled with the latest software drivers from HP and Windows Update.

 

I have tried hiding the updates with the Microsoft Show Hide Updates Tool, but it still installs them.

 

I have tried change settings and disable automatic device driver update.

 

I have also tried to disable driver updates in Device Setup Manager.

 

I have had this issue for about 3 months.

 

These are the 2 updates I continually receive:

 

Hewlett-Packard  - Imaging, Printing - HP LaserJet 3055 Scanner

Hewlett-Packard  - Printer - HP Printer

 

Please Help Me Stop These Updates!

 

 

4 REPLIES 4

‎02-25-2017 03:56 PM

HP Recommended

Not sure but run msconfig and then go to startup and see if you have listing checked for hpwuSchd and uncheck it and see if that helps.

‎02-25-2017 04:23 PM

HP Recommended

Don't have hpwuSchd listed under startup.

‎02-25-2017 04:32 PM

HP Recommended

Do you have anything listed that is checked with hp and if you do what are they?

‎02-25-2017 05:47 PM

HP Recommended

Nothing under startup that's HP.  Under Services and Processes I have HPSupportSolutionsFrameworkService.exe. Under Processes I have HP Beats64.exe.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.