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- Printers Archive
- Windows 10 and older designjet

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11-21-2016 02:17 PM
11-21-2016 06:52 PM
Hi,
@Tri-Will have you get ur problem resolved?
@Ppacific I will recomend you to open a new question as you have a different printer model. and Try this
At the printer driver go to Printer Preferences > Advanced > 16-bit App. Compatibility Enable > Max Application Resolution 300
Mike G
I'm an HP Inc employee. But my response is not in behalf of HP Inc
03-29-2017 12:52 PM
Can anyone give suggestions on Designjet 500 42, with ethernet card? Had it working on Win 7 pro, but now we are on Win10 pro. Can't get it to work thru ethernet card or usb port. I have successfully pinged it.
03-30-2017 01:20 PM
Use the winsows 8 .0 driver 64bit
reset the network card ( prinrer sey=t up > IO > advanced > reset
Machine will reboot
Go back and get the iP address
install the win 8 driver
create a port on the PC with the correct IP address
be sure to go to Services>trouble shoting > select all the oprions you can - this avoids 61:05 or (65: 01 ?) errors
Good luck
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