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- Wireless Connection Problem with Laserjet Pro MFP M126nw (HE...

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10-02-2014 10:41 PM - edited 10-02-2014 10:43 PM
I have Laserjet Pro MFP M126nw just bought it last day.
Everthing working fine but i can't able to connect it to my wireless router via WPS PushButton or PIN tried both many times but failed.
I also reset my Router even changed the security level to
· WEP key encryption using either Auto or Open authentication
· WPA and
· WPA2
Tried many times but it says connection failed on the LCD Display.
I have Linksys WRT120N wireless router.
Please help its urgent!
10-06-2014
10:28 AM
- last edited on
03-08-2017
03:42 PM
by
OscarFuentes
Hi @AjayKareer,
I understand that you are unable to setup the printer on the wireless network. I can help you with this.
Make sure the network name doesn't have any spaces or special characters. The printer won't recognize it.
Restore the printer defaults.
On the printer control panel, press the Setup button.
Press the Right Arrow, to select the Network Setup, and then press OK.
Press the Right Arrow, to select the Restore Defaults, and then press OK.
I have provided a document with some steps for setting the printer up on the network.
Installing the Printer Software on a Wireless or Wired (Ethernet) Network.
Configure the wireless by a Ethernet connection if the issue persists.
Print a configuration page to get the printer's IP address.
Printing a Configuration Report.
Then type the IP address into Internet Explorer's address bar to bring up the printer's web page.
Select the networking tab, wireless on the left hand side.
Fill out all your network information, select infrastructure, select your network name, put in the password and type of Encryption if you have this setup or Open for no password. Apply settings.
Then disconnect the Ethernet cable.
Then wait a minute to see if you get a wireless light on the printer, print the configuration page and check the IP address again. Then type the IP address into Internet Explorer's address bar to bring up the printer's web page. That way you will know that the printer is now networked.
Then run the installation.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
I work on behalf of HP
Click the Thumbs Up below to say “Thanks” for helping!
06-22-2015 06:18 AM
Hi @justin1416,
I see that you are still not able to configure the printer over the network.
When you connected the Ethernet cable, did the printer have a valid IPv4 Address?
Please check these settings on the router.
The printer is only capable of sending/receiving in the 2.4 Ghz band.
If it is set to 5 GHZ network you may need to change to 2.4 Ghz. (rename the 5 Ghz or shut it off)
The WPA key setting needs to be on AES to work correctly not TKIP.
Multi casting needs to be turned on.
Firewall on router has to have open ports for printer.
If you have Mac Filtering you need to give printer hardware address from configuration page.
You might need to contact your router company for further assistance to check those settings.
If you have any issues, please let me know what steps you have taken and the results. Thank You.
I work on behalf of HP
Click the Thumbs Up below to say “Thanks” for helping!
08-27-2015 09:23 AM
I have a laser jet Pro MFP M277 dw that I bought yesterday, when I first turned it on, it worked fine and I was able to connect it to my wireless network and was able to print from my iPhone, all of a sudden , the witless icon disappeared and the network icon replaced it, and I get a message sayin that ( wireless hardware either missing or not seated)
Please advise
08-27-2015 11:27 AM
Hi @Mtamimi,
I see that you are getting the message "wireless hardware either missing or not seated", on your new Laserjet M277 printer. I can help you with this.
I would run the Wireless test on the printer.
Go to Setup, Self Diagnostics, Run Wireless Test.
Under Diagnostics Summary, check the Wireless Working, if it fails, the printer will need to be serviced.
Please Contact HP Support for further assistance. Fill in the model number and the form to receive a case number for quicker assistance.
If you appreciate my efforts, please click the 'Thumbs up' button below. Thank You.
I work on behalf of HP
Click the Thumbs Up below to say “Thanks” for helping!
