-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Printers Archive
- Wrong password Wi-Fi direct

Create an account on the HP Community to personalize your profile and ask a question

08-06-2019 09:25 AM
Hi,
I tried to connect my computer to Hp Deskjet 3762 Wi-Fi direct.
I entered the password "12345678" you gave me but is not correct.
Can you help me or give me the right password please?
Thank you for your attention.
08-08-2019 11:17 AM
@dasvidaniya1, Welcome to the HP Support Community!
Restore default wireless settings on the printer
- Turn on the printer and make sure ink cartridges are installed and paper is loaded in the tray.
- Press and hold the Wireless
and Cancel buttons at the same time until the Power light flashes, and then wait for the Wireless light to flash.
- On the Apple device, open Settings, tap Wi-Fi, and then tap the printer with DIRECT in the name (Example: DIRECT-72-HP Deskjet 3762) from the list of available networks.
- If prompted for a password, type 12345678. This is the default password to log in.
- If you created a custom password and do not remember it, go to your printer to get the password.
- Press the Wireless
and Information buttons
at the same time. Find the Wi-Fi Direct password in the Wi-Fi Direct section of the printed page.
-
Open the item you want to print, and then tap Print from the app or action menu.
-
Select your printer from the list of available printers, and then tap Print.
Note: When the printer and the MAC are connected via Wi-Fi Direct, you will not be able to access the Internet on your MAC.
Let me know how this goes.
If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
KUMAR0307
I am an HP Employee
