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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-27-2015 02:34 AM

HP Recommended
Product: X476dw MFP
Operating System: Microsoft Windows 7 (64-bit)

The printer is showing error 0xc6fd0813.

Turning the printer off and on doesn't help.

 

The printer is out of warranty (november 16th 2014).

 

I have seen the following about a possibility to buy an post-warrenty Carepack...?

http://community.spiceworks.com/topic/512945-hp-officejet-pro-x576dw-error-message-printer-failure-0...

 

 

My question is:

Is it possible to get it repaired? It would be a shame to just throw the printer away...

And who do I contact to ask about repairs? It's not really easy to submit a case on a product which is out of warranty.

 

 

Thanks in advance,

 

Kind regards,

 

Emil.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-28-2015 09:39 AM

HP Recommended

Hi @EMNY,

 

Thank you for visiting the HP Support Forums! 🙂 I suggest contacting our technical support at 800-474-6836, as they will be able to give you ALL options available to you. If you live outside the US/Canada Region, please click the link below to get the support number for your region.

 

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

I hope this helps!

 

 

HevnLgh
I work on behalf of HP



Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

View solution in original post

1 REPLY 1

‎01-28-2015 09:39 AM

HP Recommended

Hi @EMNY,

 

Thank you for visiting the HP Support Forums! 🙂 I suggest contacting our technical support at 800-474-6836, as they will be able to give you ALL options available to you. If you live outside the US/Canada Region, please click the link below to get the support number for your region.

 

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

I hope this helps!

 

 

HevnLgh
I work on behalf of HP



Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!
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