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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-29-2010 02:10 PM

HP Recommended

FYI. I fixed the problem by installing the printer on my home network, using a different computer.  When the printer SSID was set to my home network SSID, I could successfully install the software from the original Laptop which had the problem.  Not sure what is wrong with the Laptop, but problem is now resolved. Thanks for your help. Can you please close this case.

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‎04-22-2015 02:52 PM

HP Recommended

where is access point

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