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‎04-24-2017 09:50 AM

HP Recommended

 

Just purchased and 8710 after checking with HP to confirm it will print legal size documents in duplex mode.  First try no success, error messag on printer was that the paper was too large.  Needless to say less than pleased.  Hopefully i set this up wrong.  The document in quesiton prints duplex mode on my envy 7640 on letter size paper without issues.  Switching to the 8710 and using the same print selections (2 sided on short edge) as above didn't work.  

2 REPLIES 2

‎04-24-2017 01:26 PM

HP Recommended

The Officejet 8710 does not support legal size automatic duplex printing. The Officejet Pro 8720 and up do support legal duplex printing.  From the document here:

 

The following table contains the supported paper sizes for HP OfficeJet 8702, OfficeJet Pro 8710, 8715, 8718, and 8719 printers.
 
Paper size
Tray 1
Tray 2
Duplexer
ADF
U.S. Letter: 216 x 279 mm (8.5 x 11 inches)
U.S. Legal: 216 x 356 mm (8.5 x 14 inches)
 
A4: 210 x 297 mm (8.3 x 11.7 inches)
216 x 330 mm (8.5 x 13.0 inches)
   
U.S. Executive: 184 x 267 mm (7.25 x 10.5 inches)
 
U.S. Statement: 140 x 216 mm (5.5 x 8.5 inches)
   
B5 (JIS): 182 x 257 mm (7.17 x 10.12 inches)
 
A5: 148 x 210 mm (5.8 x 8.3 inches)
   
152 x 203 mm (6.0 x 8.0 inches)
   
U.S. Government
   
Borderless A4: 210 x 297 mm (8.3 x 11.7 inches)
   
Borderless A5: 148 x 210 mm (5.8 x 8.3 inches)
   
Borderless B5 (JIS): 176 x 250 mm (6.9 x 9.8 inches)
   

 

The Officejet Pro 8720 and up do support legal duplex printing.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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‎04-24-2017 01:26 PM

HP Recommended

The 8710 can not duplex legal size paper. (link to specs)

You need the 8720 or 8740.

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