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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-24-2017 09:51 AM

HP Recommended
Product: HP 8710
Operating System: Mac OS X 10.11 El Capitan

 

Just purchased and 8710 after checking with HP to confirm it will print legal size documents in duplex mode.  First try no success, error messag on printer was that the paper was too large.  Needless to say less than pleased.  Hopefully i set this up wrong.  The document in quesiton prints duplex mode on my envy 7640 on letter size paper without issues.  Switching to the 8710 and using the same print selections (2 sided on short edge) as above didn't work.  

1 REPLY 1

‎04-24-2017 10:54 AM

HP Recommended

Hi,

The printer do not support auto duplexing with US Legal paper.

 

You may find its specifications below, see 'Paper-handling specifications > Supported paper sizes > HP OfficeJet 8702, OfficeJet Pro 8710, 8715, 8718, and 8719 printers' section, check the Duplexer column:

https://support.hp.com/us-en/document/c04959111

 

Regards,

Shlomi



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