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‎03-02-2017 09:10 AM - edited ‎03-03-2017 07:48 AM

HP Recommended
Product: hp officejet 7612
Operating System: Microsoft Windows 10 (64-bit)

cannot print on 11x19 paper using hp7612 on hp windows 10 laptop/no option for that paper size and no "custom size" option. "super B" and "tabloid" amoung sizes not listed when I go to print with Word/Adobe

3 REPLIES 3

‎03-02-2017 11:25 AM

HP Recommended

Take a look at this link.

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‎03-03-2017 07:28 AM

HP Recommended

No, the process did nothing. In the preferences it shows the sizes I need to use, but once you go to print a document there are far fewer "paper sizes" listed as available in the print dialog box. 11x17 and 13x19 are not shown but both normal paper sizes for this printer. Any other suggestions?

‎03-03-2017 11:20 AM

HP Recommended

The only other suggestion is to re-install the HP driver for the 7612.

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Please mark the post that solves your issue as "Accept as Solution".
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