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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-22-2017 10:50 AM

HP Recommended
Product: hp deskjet 1510 all in one
Operating System: Microsoft Windows 10 (64-bit)

hello,

            whenever I try to scan anything it says" The scanner is currently in use.Please wait until your previous task is complete and then try scanning again". I tried unplugging the power cord from the back, restarting pc, nothing worked. Please help. 

1 REPLY 1

‎05-22-2017 12:03 PM

HP Recommended

Are u able to copy anything..open the lid and try to copr anything directly from the printer..if it is not copying anything then it must be a hareware failure..if it is copying anything then it must be a software problem..if it is a software problem then maybe i call help you.

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