cannot delete email address for scan to email

[Greyson]

I used to use scan to email to send documents to my work email address. I don't have this email address anymore and I would like to remove the email address from the machine for security purposes at least.

Can someone tell me how to do this because I cannot find any facility on the control panel or web interface?

[Riddle_Decipher]

@Greyson

Thank you for joining HP Forums. 

I'll be glad to help you 🙂 

As I understand you need help in deleting the email address for scan to email,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Did you check the printer user guide or related HP Articles to complete this task?

If you haven't, here's an article that should help your cause: Click here for steps

Follow these steps to make changes to the account settings of your Scan to Email profile.

1. Press the Power button to turn on the printer, if it is not on already.

2. On the printer control panel, touch Scan.

3. Touch Email, and then touch Modify.

4. Touch the display to select the setting you want to modify, and then follow the on-screen instructions.

Do get back to me as I have a few more tricks up my sleeve, 

That said, If I have helped you resolve the issue, 

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

followed by clicking on 'Accepted as Solution' 

And Have a great day Ahead!

[Greyson]

Hello

Thank you for getting in touch and offering to assist.

I see that facility requires the original PIN. This, unfortunately, i do not have.

Nor does it seem that I can change the email address to re-route a resend.

Do we have a plan b?

Thx

[Riddle_Decipher · Accepted solution]

@Greyson

Thank you for replying with this detailed response 😉 

I appreciate your time and efforts,

Yes, there's a plan B and I'm afraid its to reset your printer to factory defaults as that's the only way to get rid of the PIN,

If you don't know or have the PIN information.

Please check your Private message icon on the upper right corner of your HP Forums profile 

Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage 

Please reply back on the public post as this Private message box is not monitored.

(The reason we are utilizing the private message is because the instructions are critical)

Keep me posted,

If the information I've provided was helpful, 

Give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

[Greyson]

Hi there RD and thx for getting back to me.

That all worked as expected with no issues and the desired result.

Your a definite STAR.

[Riddle_Decipher]

@Greyson

Thank you for the update,

I appreciate your time and efforts, 

I'm glad I could contribute towards identifying and leading you towards the solution for this concern.

Thanks for taking the time to let the community know that you accept my suggestions,

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉 

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

Take care now and do have a fabulous week ahead. 🙂

[Greyson]

It's great to know there are people with your skills around to help us. It has been great working with you.

Thank you once more. Over and out.

[BarryGraham]

I had already figured out plan B.  I was hoping there was an acceptable plan C since plan B is not acceptable when you have multiple e-mail addresses already programmed in there.