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jjohnson_8445
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Message 1 of 2
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cannot send or receive faxes

HP Recommended
8610
Microsoft Windows 7 (32-bit)

every time I try to send a fax i get a busy signal and I know the site is good and open. Fax comingfax failed. Documentation says fax sent. Pages sent=0

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@jjohnson_8445

 

This is a great location to get assistance! I read your post and see that you are unable to send or receive fax from HP Officejet 8610 printer. I would like to help you resolve this issue. 

  • Print a fax test report.
  • Check the fax connections.
  • Configure the fax for sending and receiving.
  • Change the Rings to Answer setting to the lowest setting.
  • Temporarily remove any other devices from the telephone line, and then reset the printer.
  • Reset the printer.

Click here and follow the document to fix this issue.

 

Let me know how it goes.

Cheers.

 

Sandytechy20
I am an HP Employee

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