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‎05-04-2017 11:29 AM

HP Recommended
Product: hp deskjet 1010

How can I clear the error on the HP Deskjet 1010

1 REPLY 1

‎05-05-2017 04:27 PM

HP Recommended

@elledemps

 

Thanks for reaching out to us on HP Support Forums. 🙂 I came across your post and would like to help.

 

I understand that you have an HP Deskjet 1010 Printer and need help to clear an error on the printer.

 

To provide an accurate resolution, I need a few more details: 

  • Could you mention what error it is or are just the lights blinking on the printer?
  • Did any hardware changes take place on the printer (paper jam, cartridge replacement, etc.)?

Meanwhile, I suggest you to perform the following steps to isolate and fix the issue:

  • Disconnect the power cable from the printer while the printer is still ON.
  • Disconnect any other cables if connected the printer.
  • Press and hold the printer’s power button for 15 seconds.
  • The printer should be directly connected to the wall outlet and not to a surge protector. Reconnect the power cable to print and the printer should power ON by itself. If the printer doesn’t power ON then please manually power it ON.

 

  • For any blinking lights error please refer to this link.
  • For cartridge related issues, please refer to this link.

I sincerely hope this fixes the issue. Let me know. All the best! 🙂

 

 

 

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