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HP Recommended
Laserjet Pro MFP M125a
Microsoft Windows 7 (32-bit)

I m Trying 

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between "printui.exe" and "/s")

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers 

and use difrent computer's 

same problem in all pc's

windows cannot recognize it unknown device

i m Just Connct printer Cable and show this massages

Capture.PNG

Capture3.PNGCapture3.PNGCapture2.PNG

2 REPLIES 2
HP Recommended

Hi,

Have you tried using another USB 2.0 cable? a such will likely occuor due to a faulty USB cable..



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If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

i m using 3 difrent usb cables but this problem not fix please reply me any expert

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