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‎02-17-2017 11:39 AM

HP Recommended
Product: HP Officejet 4630

I'm a tech-illiterate with a stupid question. My ASUS laptop insists the printer is offline but the printer insists it's good to go. This is not the first time this has happened and it is absolutely random as to when it does. Any ideas?

1 REPLY 1

‎02-17-2017 01:03 PM

HP Recommended

Hi,

Please use the following tips/instructions to fix:

   http://support.hp.com/us-en/document/c04249080

Regards.

BH
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