computer wont scan in any thing

[firefighter95]

error message computer not found ensure the hp software has been installed on this computer

[Dragon-Fur]

@firefighter95

Install the printer software for your (brand of) printer.

General steps for HP Printers

• Open Support Home > Navigate to your product Driver page
• If necessary, Change / Adjust Operating System settings to match your version of Windows / Mac
• Download and save a fresh copy of the Full Feature software
• If using a USB cable to connect the printer and computer, disconnect the cable

• Uninstall existing Printer Software by preferred method:
  1. Control Panel > icon view > Programs and Features > Right-Click on program > Uninstall
  2. Settings > Apps > Apps and Features > Left-Click on Application > Select Uninstall
• Shut down the computer > wait a few seconds > Boot computer and log in
• Install Full Feature Software (find in your Downloads folder > Double-Click on the file)
• If using a USB cable, connect the cable only when instructed during the installation procedure
• When installation appears complete, Restart the computer

More:

Visit your printer's "Product Homepage" (find link on the printer's Driver page) >

(Section) How-to > Scan

and / or

(Section) Troubleshooting > Scan

Reference:

Dragon Document - Help, suggestions, links to how-to videos, and examples:

Scanning Program Options

Document Includes Information for:

• Know and Understand Scan DPI / Scan Resolution options
• HP Scan Extended – Exceptional standalone scan program:  Single, Multiple scans, Auto-Crop!
• NAPS2 -- Not another PDF Scanner
• Printer Software (Full Feature Software)
• HP Scan and Capture
• And others…

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