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HP Recommended
Install the printer software for your (brand of) printer.
General steps for HP Printers
- Open Support Home > Navigate to your product Driver page
- If necessary, Change / Adjust Operating System settings to match your version of Windows / Mac
- Download and save a fresh copy of the Full Feature software
- If using a USB cable to connect the printer and computer, disconnect the cable
- Uninstall existing Printer Software by preferred method:
- Control Panel > icon view > Programs and Features > Right-Click on program > Uninstall
- Settings > Apps > Apps and Features > Left-Click on Application > Select Uninstall
- Shut down the computer > wait a few seconds > Boot computer and log in
- Install Full Feature Software (find in your Downloads folder > Double-Click on the file)
- If using a USB cable, connect the cable only when instructed during the installation procedure
- When installation appears complete, Restart the computer
More:
Visit your printer's "Product Homepage" (find link on the printer's Driver page) >
(Section) How-to > Scan
and / or
(Section) Troubleshooting > Scan
Reference:
Dragon Document - Help, suggestions, links to how-to videos, and examples:
Document Includes Information for:
- Know and Understand Scan DPI / Scan Resolution options
- HP Scan Extended – Exceptional standalone scan program: Single, Multiple scans, Auto-Crop!
- NAPS2 -- Not another PDF Scanner
- Printer Software (Full Feature Software)
- HP Scan and Capture
- And others…
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