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‎03-03-2017 06:09 AM

HP Recommended
Product: hp officejet 6310 all in one
Operating System: Microsoft Windows 10 (32-bit)

Hi please help me with my pc which currently stoped scaning from my hp officejet 6310 scince i installed windows 10.

 

Thanks.Kumar

1 REPLY 1

‎03-03-2017 06:41 PM

HP Recommended

Hello, @tskkumar – Hope you are well 🙂


Thanks for stopping by the HP Support Forums! This is a wonderful location to converse with the community, get assistance and find tips!

 
I see that you are having issues while scanning with your Officejet printer after updating to Windows 10. Do not worry, I'm here to help!
 

I would suggest you use HP Scan and Capture application to scan using your Windows 10 system. HP Scan and Capture is a simple application that captures photos or documents from an HP scanning device or your computer's built-in camera.  These images can be previewed, edited, saved, and shared to other applications as well.

 

Go to http://hp.care/2bUVkrw to download and install the Windows Scan and Capture app.


Let me know if that helps! Good luck!

Cheers 🙂


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DVortex
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