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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-27-2017 01:38 PM

HP Recommended

@michaelmas42, Thanks for your generous response and time.

 

I appreciate your efforts for trying out the steps.

 

Uninstall the printer software from your PC and Try installing the drivers using Windows Built-in Print Driver and check if it helps.

 

Refer this link to know how to install drivers using Windows Built-in Print Driver.

 

If the issue still persists it is a hardware issue, please contact HP support for service options.

 

Link to contact HP.

 

 

Have a great day ahead! 

Take Care! 🙂 

A4Apollo
I am an HP Employee

‎03-27-2017 01:44 PM

HP Recommended

Have done this already before asking for help to no avail. The printer switches on OK but no flashing lights, buttons inoperative, has disappeared from HP solution centre etc.  so it looks like the "hammer" solution is the next option and saying goodbye to the D2660.

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