deskjet 3054 not printing

[AllyUrias]

I am running on Mac OS X El Capitan 10.11.6 

I brought out my old Deskjet 3054 and installed it but it does not print anything. I tried running a print test many times, left it alone and over night and retried this morning, but it does not work.  Ink supply levels are not low, could the ink be dried up?

Also, on my Mac, the printer is called Deskjet 3050, not the correct 3054.

Please Help!

[Rainbow23]

@AllyUrias, welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you out.

I understand that your HP Deskjet 3050A Printer does not print after setup.

Don't worry as I have a few steps that should help fix this issue.

This issue could occur if the cartridges are expired or dried up.

And here's the step by step guide to set up the printer in the link: Setting Up the Printer Hardware

If the issue persists, then try with a new set of cartridges.

Let me know how that works.
I hope you have a good day ahead.
 

[AllyUrias]

Hi @Rainbow23 thank you for replying!

I bought new ink, but don't want to use it if the printer isn't going to work.  

I will try the link you sen first.

Thanks again!

[Rainbow23]

@AllyUrias, thank you for your reply, I'll be more than glad to help you.

You may also follow the steps in the link: Fixing Print Quality Problems

Let me know if this works.

I hope you have a good day ahead.

[AllyUrias]

Hi again,

I put in the new cartridge and it is printing now, but it says the ink is low.  It brand new and just opened.  It doesn't print well in color.  Do you know how to fix this? @rainbow23

[Rainbow23]

@AllyUrias, thank you for your reply, I'll be more than glad to help you.

I understand that print quality is not good even after replacing the cartridge and also the brand new cartridge shows as low on ink.

This could be a hardware issue with the printer.

Please contact HP phone support at the link: www.hp.com/contacthp

I hope you have a good day ahead.

[AllyUrias]

It did not allow me to as my warranty has expired.  Is twitter really my only option for help?

[A4Apollo]

Hi! @AllyUrias, thanks for the response.

As you mentioned you still have issues printing. 

Since It's a hardware issue we cannot do much in this situation. 

You have to contact HP support and get service options.

I will send you the telephone number to contact HP in private message.

Please have a watch on your inbox.

Have a wonderful day! 🙂