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- deskjet 3070a with the ink carriage jammed

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04-11-2020 08:25 AM
The ink cartridges carriage on my 3070a printer is jammed in the far right hand position.
I was changing a cartridge and before I could locate it correctly the carriage moved to right and will now not return for access to correct the problem - any ideas
04-15-2020 01:11 PM - last edited on 04-15-2024 06:42 AM by SofiaML
Welcome to the HP Support Community.
Reset the printer
An error might continue to display after the jam is cleared. To clear the error state, reset the printer, connecting the power cord directly to a wall outlet to make sure the power source is stable and prevent more carriage jams.
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With the printer turned on, disconnect the power cord from the printer.
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Unplug the power cord from the power source.
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Wait 60 seconds.
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Reconnect the power cord to a wall outlet and to the printer.
NOTE:
HP recommends plugging the printer directly into a wall outlet.
If the issue persists, please perform the remaining steps from this document: https://support.hp.com/us-en/document/ish_2040935-1816767-16
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