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HP Recommended

I have 3 documents that I sent by email to be printed. The printer is on, the email addresss is correct as they show up as "pending" how do i get them to print?

2 REPLIES 2
HP Recommended

Hello

 

Pending - There is currently an issue in printing the document (such as a paper jam, out of ink etc); review printer status online to see if there is an issue with the printer and troubleshoot that issue accordingly.

 

 

If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!

Although I work for HP, my posts and replies are my own opinion and not those of HP.


HP Recommended

@sjsmart2,

 

Make sure:

  1. The printer is 'Connected' and 'Ready' at ePrintCenter.com.
  2. There is a sufficient amount of resources in the printer (ink and paper).

You can also try:

  1. Powering the printer off then on.
  2. Restore the network defaults of the printer and then running the wireless setup wizard again.

*NOTE- option 2 above is only if it is setup wirelessly on your network.

If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!

Although I work for HP, my posts and replies are my own opinion and not those of HP.
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