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- eFax message says "Your printer is not connected to a networ...

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01-30-2017
01:06 PM
- last edited on
01-30-2017
01:19 PM
by
Duane_D
My efax works sometimes and not other times - I've reviewed all the blogs and have notfound a useful solution. Printer continues to say "not connected to network". I've restarted - report states:
>Wireless
Wireless On PASS
Wireless Working PASS
Signal Quality Excellent
>Connectivity
Connect PASS
Disconnected count total 230
>Network
Network Name(SSID) Found PASS
>Settings
Printer Settings Consistent w/Router PASS
No Filter PASS
Security PASS
>Current Config
Config Source DHCP
Communication Mode Infrastructure
Auth Type WPA-PSK
Encription AES or TKIP
System is updated with most recent software. All systems seem normal.
Please advise -
Impatient
01-30-2017 10:55 PM
May you clarify your HP printer model? it is essential to guide you any further.
Thanks,
Shlomi
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