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wpsinni
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Message 1 of 2
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email

HP Recommended
photosmart 6520

Wireless and wireless direct are on. Try to email and I get: server connection error: -1. and it says"there was a problem connecting to the server." What am I not doing?

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DavidSMP
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Hi @wpsinni,

 

Thanks for stopping by the HP community. A very good day to you. 🙂 I reviewed the post regarding server connection errors using the printer. I will be delighted to assist you here. 🙂

Superb description and stupendous diagnosis of the issue before posting. Kudos to you for that. 🙂 You are a valued HP customer and it is paramount to assist you with it. I take it as a privilege to share this platform with you. 🙂

For better clarity, I would require more information regarding this.

  • Are you trying to print from emails?
  • Or are you scanning to an email?
  • Is it printing fine on the wireless network?
  • Please provide more information for me to assist you better.

 

. I genuinely hope the issue gets resolved without hassles and the unit works great.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a terrific week ahead. 🙂

 

 

DavidSMP
I am an HP Employee

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