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HP Recommended

@onlineph wrote:

At the moment, I am experiencing difficulty on my refilled cartridged. Let's see if you can resolve my case.

 

I have a printer an HP Deskjet Ink Advantage 2060 - K110 printer. When my black innk run out, I refilled it with a quality ink from a refutable ink store. After refilling with 3ml of black ink and reinstalling it to my printer, the printer still read it as empty.

 

Aside from carefully refilling the black cartridge I did nothing.

 

Do you think that refilling the cartridge has damages the electrical thing of the cartridge? THe printer still shows empty black ink and I dont know how to reset that counter so that I can go on printing again.

 

any help will be appreciated

 


The original HP ink has been used up once and the cartridge marked as empty.  Refilling the cartridge will not change this, but you can ignore the low on ink indicator.  See this page, which says:

 

If the estimated ink levels are low, and you are dissatisfied with the quality of your printouts, replace the cartridges. Continue to the next solution.
If the estimated ink levels are low, and you are satisfied with the quality of your printouts, ignore the light(s) until you are dissatisfied with the printouts.
The ink levels are not availabe for refilled cartridges.  The ink level indicator measures the usage of the original HP installed and nothing more.
The low on ink indicator does not prevent printing.  If you have other issues with the cartridge follow the troubleshooting steps in the page shown above.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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Hi Bob,

 

Thanks for the reply, I appreciate it.

 

However, it did not resolved the issue. I ignored the lights. And continue with the printing. The printer did print ofcourse but it printed a blank page because the printer reads the refilled black ink as empty so I think the printer has kept a memory that the black ink cartridge has runout of the original ink and has been keeping it despite that the cartridge has been refilled.

 

I religiously followed your suggestion but it didnt work for me.  

HP Recommended

@onlineph wrote:

Hi Bob,

 

Thanks for the reply, I appreciate it.

 

However, it did not resolved the issue. I ignored the lights. And continue with the printing. The printer did print ofcourse but it printed a blank page because the printer reads the refilled black ink as empty so I think the printer has kept a memory that the black ink cartridge has runout of the original ink and has been keeping it despite that the cartridge has been refilled.

 

I religiously followed your suggestion but it didnt work for me.  


"printed a blank page because the printer reads the refilled black ink as empty " - It is true that the black cartridge is marked as empty, but this would not prevent it from printing.  Try printing a test page as shown in this document.  Does the black nozzle pattern (highlighted with a red 2 in figure 3) print properly?  If there is no ink in this area the problem is likely a bad refill, with air trapped in the printhead. In this case soaking the printhead in about 1" of very hot water for 10 minutes may resolve the issue.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


HP Recommended

I am now soaking the print head as you instructed. We'll see if its gonna work for me. i'll let you know

HP Recommended

Hi Bob,

 

I soaked the printhead for about 30min and then rinsed it. I wrapt it in a tissue towel and sway in in the air as if I am forcing the bubble in the printhead to come out until the ink started to come out. I was so excited and let it flow as I sway it. I neatly cleaned the cartridge (and my hands also) and it a SUCCESS!!!

 

Thanks alot Bob!

 

I've researched alot on the eHow and they gave me a very technical solution that I cant even follow and here is your simple explanation. It really doenst matter if the gauge says empty coz that's for the original ink counter and since I have refilled it so technically it has been refilled and so it should be printing. I guess I have left my cartridge long enough out in the air when I am trying to do the copper marking thing, putting tapes which only frustrates me alot.

 

Again, now I have resumed in my printing job.

 

KUDOS to you. You just earned a new fan!!

 

One more question though, my colored one is about to ran out also, is it okay to refill it now? 

HP Recommended

@onlineph wrote:

[snip] One more question though, my colored one is about to ran out also, is it okay to refill it now? 


If you are going to refill it is probably better to do it earlier rather than later.  Running completely out has more probability of leaving air bubbles or damaging the printhead.  


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


HP Recommended

the printer either rejects my newly filled cartridge as incompaatible or the supply light comes on as empty

HP Recommended

@rashw62225 wrote:

the printer either rejects my newly filled cartridge as incompaatible or the supply light comes on as empty


The "incompatible" message would be the result of an electrical issue, either a failed cartridge or an issue with the electrical contacts between the cartridge and the printer.

 

The printer will report ink levels based on the original HP ink, once that is used up for a given cartridge it will show as empty. 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


HP Recommended

My 4280  used to happily use the refilled cartridges.  Now it won't.  What is the override on the chip to make it work?

HP Recommended

@onlineph wrote:

At the moment, I am experiencing difficulty on my refilled cartridged. Let's see if you can resolve my case.

 

I have a printer an HP Deskjet Ink Advantage 2060 - K110 printer. When my black innk run out, I refilled it with a quality ink from a refutable ink store. After refilling with 3ml of black ink and reinstalling it to my printer, the printer still read it as empty.

 

Aside from carefully refilling the black cartridge I did nothing.

 

Do you think that refilling the cartridge has damages the electrical thing of the cartridge? THe printer still shows empty black ink and I dont know how to reset that counter so that I can go on printing again.

 

any help will be appreciated

 


Hi, so is it that

a) the printer will still print but it can't read the ink levels of the refill?

Or

b) the refill is rejected by the printer and you can't print anything?

 

If it's b), one possibility is that the non HP ink has damaged the circuitry of the cartridge - meaning the printer can't 'read' it so that it can print. If that's the case, you may be able to go back to the refill store for a replacement.

 

Please let me know how you get on

Hope this helps, Ciara

I am speaking for myself and not for HP. Twitter: @Ciara_B_27
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