@sslunar
Hello,
To enable the scan to a computer feature (Windows)
If the printer is connected to the computer with a USB connection, the feature for scanning to computer is enabled by default and cannot be disabled.If you are using network connection, follow these instructions if the feature has been disabled, and you wish to enable it again.
- Open the HP Printer Assistant app (HP OfficeJet Pro 8710 series).
- Click Print, Scan & Fax tab, and then click Scan.
- Select Manage Scan to Computer.
- Click Enable.
To enable the scan to a computer feature (OS X)
The scan to a computer feature is enabled by default from the factory. Follow these instructions if the feature has been disabled, and you wish to enable it again.
- Open HP Utility.
NOTE: HP Utility is located in the HP folder in the Applications folder.
- Under Scan Settings, click Scan to Computer.
- Ensure that Enable Scan to Computer is selected.
To make the above steps work, please install your printer with the full software and drivers available through the following HP links.
In case of need, don't hesitate to contact us.
Best regards,
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