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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-26-2016 01:14 PM

HP Recommended

But I can't get back to black or white. The only option is to press home or the return button which does not work to enlarge. Help

 

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‎07-26-2016 01:18 PM

HP Recommended

I'm Cricketscorer and I have the same problem but after set as default I can't get to home or return button and if I do it won't enlarge. Can anyone help?

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‎07-26-2016 01:37 PM

HP Recommended

Hi @Cricketscorer,

 

Thanks for reaching out to the HP Suport Forums for assistance with your printer.

 

Looking at your two posts I can see that you are having an issue with navagating the copy menu on your printer to be able to enlarge a copy. I would like to help with that.

 

You added your inquiry to a post that mentions a couple different printer models. Could you please confirm what printer model you have? If you are unsure this support document can help - How Do I Find My Model or Printer Number?

 

I will watch for your reply so I can assist you further. Please reply at your convenience.

 

Thanks!

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.


rb011
I work on behalf of HP

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