envy 4502 prints blank page

[cliffvernelen]

I own a HP envy 4502 printer but whatever I try to print, copy or scan I only get blank pages. Ink has been renewed, tests and cleaning programs have been run. Printerhead moves aroud during printingprocess and the bottom of the ink cartridges shows that ink does come out of them.

Any ideas anyone?

BTW also tried deleting, downloazding and reinstalling drivers aswell and since i have no more warranty ....

[The_Fossette]

Hi @cliffvernelen

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand that you the printer is printing blank pages.

I’d love to help!

Follow the steps in the below link to fix this issue.

http://hp.care/2e16eAD

Let me know how it goes and you have a great day.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!