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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-09-2017 12:33 PM

HP Recommended
Product: hp envy 4502
Operating System: Microsoft Windows 7 (64-bit)

my envy 4502 only prints about 70 pages then cartridge is completely depleted.  bought a new 61xl and only got about 66 pages.  quality is set at lowest setting why am i only getting such little amount of copies

3 REPLIES 3

‎03-09-2017 12:56 PM

HP Recommended

Please provide some additional details:

  • Which cartrdige is at issue, the black or color?
  • What media type - plain paper, photo paper or ???
  • What are you printing - text, graphics, photo's?

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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‎03-13-2017 07:49 AM

HP Recommended
It's the black #61 I used regular then I bought xl and printed less copies. Plain white paper text only set on lightest setting

‎03-13-2017 03:55 PM

HP Recommended

Did you note the ink running out from the printout being faded or from a warning on the computer or front panel?  If the printout appeared faded did this correspond to low ink on the front panel, or does the printer still indicate plenty of ink?

 

An HP 61xl cartridge is rated for 480 standard pages, if you are using draft mode I would expect nearly twice that.  There are a number of things that can use extra ink:

  • Running cleaning cycles from the front panel or computer toolbox can use significant amount of ink.  Cleaning cycles are rarely needed and should be avoided.
  • Is the printer connected to a live outlet?  If an external power switch, such as an outlet switch or power strip switch is used to turn off the printer it will use more ink at startup.  The printer should always be plugged into a live outlet.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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