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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-17-2016 07:42 AM

HP Recommended

Thank you..worked perfect!~ You would think it would switch over to the photo paper slot tray when something is in there though..:catsurprised:

‎06-17-2016 07:45 AM

HP Recommended

I agree.  Glad you can print your 4x6 photos now!!

‎06-17-2016 08:11 AM

HP Recommended

Sorry, lac47.   It is good that it is trying at least.  All I can suggest, other than making sure you have all the right properties set (paper size, paper type, orientation, etc. in all places), is to check the printer itself and make sure everything is seated properly so that there is a clear entry path.  If that fails, I hope your return transaction at Best Buy goes well.

‎02-24-2017 09:28 AM - last edited on ‎03-16-2017 04:14 PM by HP Administrator

HP Recommended

‎re:   "12-15-2014 11:57 AM

         Hi @woolaco 

 

        Although you are able to print from the main tray and the issue is limited to only the photo tray, I suspect the following         document will help; An 'Out of Paper' Message Displays on the Control Panel and the Printer Does Not Pick Up Paper.

 

      I hope this helps.

    Sunshyn2005
      I work on behalf of HP"

 

  

 

 

No such document found today.

‎02-25-2017 10:00 AM

HP Recommended

I did recently find that there were driver updates, which I downloaded.  I am now able to print on photo paper.  Thanks.

 

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