• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-25-2017 01:28 PM

HP Recommended
Product: eprint

new eprint user- forwarded email expecting attachment to print but the email cover page printed? 

1 REPLY 1

‎05-26-2017 11:30 AM

HP Recommended

@Petervb1

 

A very warm welcome to the HP community. A very good day to you. 

 

I understand that you're a new HP ePrint user and forwarded an email with an attachment. But only the email cover page printed. Not worry, I'll do my best to help you. 

 

What's the HP printer model you're using? This link will help you to find the model no: http://hp.care/2bygf7l

 

I suggest you to refer to the steps mention in this link. These steps normally help in fixing any issues with the ePrint email jobs:  HP Printers - HP ePrint Email Job Does Not Print

 

I hope this helps. Let me know the results. Cheers! 🙂

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.