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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Petervb1
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Message 1 of 2
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eprint basic 101 question

‎05-25-2017 01:28 PM

HP Recommended
Product: eprint

new eprint user- forwarded email expecting attachment to print but the email cover page printed? 

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MKazi
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Message 2 of 2
Flag Post

‎05-26-2017 11:30 AM

HP Recommended

@Petervb1

 

A very warm welcome to the HP community. A very good day to you. 

 

I understand that you're a new HP ePrint user and forwarded an email with an attachment. But only the email cover page printed. Not worry, I'll do my best to help you. 

 

What's the HP printer model you're using? This link will help you to find the model no: http://hp.care/2bygf7l

 

I suggest you to refer to the steps mention in this link. These steps normally help in fixing any issues with the ePrint email jobs:  HP Printers - HP ePrint Email Job Does Not Print

 

I hope this helps. Let me know the results. Cheers! 🙂

 

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