Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
I recently downloaded the driver from this HP site for my printer. The shortcut icon that is labeled "eprinter Center" has a error message when I try to open it. The message is;
Your connection is not private. Attachers might be trying to steal your information from h20563.www2.hp.com (for example, passsword, messages, or credit cars). NET;ERR_CERT_COMMON_NAME_INVALID
I have found that this has to do with an invalid security certifiate, but I can not find how to fix the problem.
Of note: the shortcut icon is labled "eprinter center" as opposed to eprint. Not sure if htat matters.
Hello, @KrystalClear – Hope you are well 🙂
Thank you for becoming an HP Forum member. It is a great location to get help from the community, get suggestions and find what has worked for others!
I see that you are having issues while installing the drivers. I’d suggest you perform a clean install to try and fix the issue:
Please let me know if this resolves the issue, or if you require further assistance!
Good luck 🙂
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