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‎01-15-2019 10:13 AM

HP Recommended
Product: HP officejet pro x476dw MFP
Operating System: Microsoft Windows 10 (32-bit)

I have rebooted the printer multiple times. no luck. "no printer head found"

1 REPLY 1

‎03-18-2019 10:45 AM

HP Recommended

Hello Eboot,
Thank you for visiting HP Forum,

If the printer shows the below error code
 
0xc6fd0002, 0xc6fd0102, 0xc6fd0202, 0xc6fd0302, 0xc6fd0402, 0xc6fd0502, 0xc6fd0602, 0xc6fd0702, 0xc6fd0802, 0xc6fd0902. 0xc6fd0003, 0xc6fd0103, 0xc6fd0203, 0xc6fd0303, 0xc6fd0403, 0xc6fd0503, 0xc6fd0603, 0xc6fd0703, 0xc6fd0803, 0xc6fd0903. 0xc6fd0013, 0xc6fd0113, 0xc6fd0213, 0xc6fd0313, 0xc6fd0413, 0xc6fd0513, 0xc6fd0613, 0xc6fd0713, 0xc6fd0813, 0xc6fd0913. 0xc7140024, 0xc8190014

Check the following steps.

1.Turn the printer off by unpluggin the power cord from printer.
2.Check if there is a paper jam. If yes remove the paper jam and then Connect the power cable to the wall outlet, turn on the printer and then check the results.
If still the issue persist, then i would suggest you to contact HP Technicial Support.
Phone no.s are listed below....
http://welcome.hp.com/country/us/en/wwcontact_us.html

 

Hope this helps

Although I am an HP employee, I am speaking for myself and not for HP.

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